TikTok Launches AI Chatbot ’Lead Genie’ to Enhance Business Engagement
TikTok has introduced Lead Genie, an AI-powered chatbot designed to automate customer interactions and improve lead generation for businesses. The tool, available through TikTok’s Business Suite, operates 24/7 and is trained on brand-specific content to deliver consistent and rapid responses.
Early adopters such as DrHoat have reported reduced costs per lead and notable revenue growth. Potential integrations with CRM systems and analytics tools could further optimize conversion rates and track conversation quality.
The launch underscores TikTok's commitment to leveraging AI for operational efficiency and high engagement. By automating repetitive queries, Lead Genie aims to alleviate the workload for teams handling large volumes of customer interactions.